Quantara

Quantara

Privacy policy

Privacy policy

Privacy policy

Quantara Capital LLC
Effective Date: 01/01/2025
Last Updated: 11/24/2025

1. Introduction

Quantara Capital LLC (“Quantara Capital,” “Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account, including your name, email address, phone number, username, password, and other registration details

  • Complete your profile, including address, date of birth, and demographic information

  • Connect brokerage accounts, including information required to establish API connections with Interactive Brokers (such as account identifiers and authentication data)

  • Subscribe to Services, including payment information, billing address, and transaction history

  • Contact us with communications, inquiries, feedback, or support requests

  • Participate in surveys or promotions

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

  • Device information such as IP address, browser type, operating system, and device identifiers

  • Usage data including pages viewed, features used, click patterns, time spent on pages, and navigation paths

  • Log data such as access times, error logs, and referring URLs

  • General location data derived from IP address

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Interactive Brokers (account status, connection status, and trade execution confirmations; we do not receive balances or holdings)

  • Collective2 (platform usage data and strategy subscription information)

  • Payment processors (transaction confirmations and billing details)

  • Analytics providers (aggregated usage and performance data)

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, analyze usage patterns, improve our Services, provide personalized features, and detect fraud. You may control cookies through your browser settings, though disabling cookies may limit certain functionality.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage accounts

  • Facilitate brokerage account connections and transactions

  • Provide customer support

  • Analyze usage trends and improve our platform

  • Develop new features and conduct research

  • Send administrative notices, updates, and security alerts

  • Communicate product and service information where permitted

  • Protect against fraud and comply with legal obligations

For users in the EEA or UK, processing is based on contract performance, legitimate interests, legal compliance, or consent where applicable.

4. How We Share Your Information

We may share information with:

  • Service providers such as Collective2, Interactive Brokers, payment processors, cloud hosting providers, analytics vendors, and customer support platforms

  • Government authorities or legal entities when required by law

  • Successors in the event of a merger, acquisition, or asset sale

  • Other parties with your explicit consent

We may also share aggregated or de-identified data that cannot reasonably identify you.

5. Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements. Typical retention periods include:

  • Account information: while active and up to 3 years after closure

  • Transaction records: up to 7 years

  • Communications: up to 3 years

  • Usage data: up to 12 months in identifiable form

6. Data Security

We implement technical and organizational safeguards including encryption, access controls, monitoring, employee training, and incident response procedures. However, no system is completely secure, and you are responsible for protecting your account credentials.

7. Your Rights and Choices

You may access, update, or delete your account information by contacting us. You may opt out of marketing emails at any time. Browser settings allow control of cookies and tracking.

California Residents (CCPA/CPRA)

California residents have rights to access, delete, correct, and limit use of personal information. We do not sell personal information.

EEA/UK Residents (GDPR)

EEA and UK residents have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, and lodge complaints with supervisory authorities.

8. International Data Transfers

Our Services operate in the United States. If you are outside the U.S., your data may be transferred and processed in the U.S. Transfers from the EEA/UK rely on Standard Contractual Clauses or other lawful mechanisms.

9. Third-Party Links and Services

Our Services may link to third-party platforms such as Interactive Brokers and Collective2. This Privacy Policy does not apply to those services.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted on our website, reflected in the “Last Updated” date, and communicated via email where required.

12. Contact Us

Quantara Capital LLC
Address:30 Wall Street, 8th Floor, New York City, New York 10005
Email: inquiries@quantaracapital.ai
Phone: [PHONE NUMBER]
Data Protection Inquiries: LD@quantaracapital.ai

13. Additional Disclosures

Financial Data Notice

We do not have direct access to brokerage funds, do not store Interactive Brokers login credentials, and transmit trade data through encrypted channels.

Collective2 Data Sharing

As a white-label partner of Collective2, limited data is shared to enable Services and is governed by Collective2’s privacy policy.